The infrastructure and camp improvement programme addresses the deteriorating living conditions of Palestine refugees in camps.

The Agency promotes environmentally and socially sustainable neighbourhoods. We develop comprehensive camp improvement plans, which incorporate:
UNRWA uses appropriate assessment tools to make sure that proposals are based on the community’s actual needs.
As well as the camp improvement plans, the Agency repairs shelters, and plans for rehousing and reconstruction projects after demolitions caused by armed conflict or other emergencies.
UNRWA’s efforts are co-ordinated with the host governments in line with their national, regional and municipal plans.
The programme manages the construction and maintenance of all UNRWA facilities and installations, to make sure they meet the needs of both Palestine refugees and the Agency.
Refugee communities are involved in the planning and design process to ensure that new facilities meet their needs.
New UNRWA facilities are built to provide universal access for people with disabilities. The programme is also addressing accessibility problems in existing facilities.
UNRWA promotes a safe and healthy urban environment for Palestine refugees through the provision of well-maintained water, wastewater, and storm water drainage. It also maintains electricity infrastructure and accessible road and footpath networks.
Find out more about where UNRWA works