Reform of UNRWA Health Programme in Lebanon

In an attempt to improve its services, UNRWA conducted several assessments of its health programme both internally and by external consultants. The assessments highlighted several areas that need improvement in the provision of health services, which ultimately affects the quality of the services (such as crowdedness in health centers, short consultation time, high load per medical officer per day) and accessibility to care ( such as limited availability of hospital care and unclear rights for the beneficiaries).

The reform of the UNRWA Health Programme was launched at the end of 2009 in Lebanon Field Office and is still ongoing. The objectives of the reform are to increase the access of Palestine refugees to quality healthcare, to enhance equity and to improve efficiency and effectiveness in the delivery of services, while at the same time ensuring the sustainability of these services.