UNRWA holds Agency-Wide Capacity-Building Workshop on TVET Labour Market Linkages

22 December 2022
UNRWA TVET professionals from around the Middle East region gather for a two-day workshop in Amman from 13-14 December 2022. © 2022 UNRWA Photograph


Around 40 UNRWA Technical and Vocational Education and Training (TVET) professionals from the United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) from across the region, as well as an external expert, came together in Amman from 13 to 14 December 2022 to discuss and share views on strengthening the relevance and responsiveness of the TVET Programme to labour market needs, and thus support the employability of around 8,000 young Palestine refugees annually.

The Agency-wide workshop was funded by the Swiss Agency for Development and Cooperation (SDC) and facilitated by the Headquarters Education TVET and Youth Division. Through the workshop, the capacity of TVET staff was successfully built on institutionalizing labour market linkages, strengthening partnerships with local and regional stakeholders, and implementing a competency-based training (CBT) approach.

The workshop provided a key opportunity for the participants from the different UNRWA fields of operation (Lebanon, Syria, Jordan, the West Bank, including East Jerusalem, and Gaza) to share their experiences and present achievements, challenges, and opportunities for improvement. They focused on how the UNRWA TVET programme can help secure better job opportunities for its graduates through improved labour market research and analysis.

In addition, the participants called for enhancing placement and career guidance services, upgrading training equipment, and redesigning more courses and curricula in line with the CBT approach to better meet the volatile demands of the labour market. Further recommendations were made with regard to enhancing the entrepreneurship component and piloting the newly developed Agency-wide TVET Quality Assurance Framework. A parallel training session was also provided to selected TVET staff on effectively using the online student registration system.

Speaking at the opening ceremony, Ms. Marta Lorenzo, the Acting Director of the UNRWA Education programme, said, “Delivering relevant, inclusive, and responsive TVET programming continues to be a priority for UNRWA. Therefore, the Agency partners with a range of public, non-governmental, intergovernmental, community-based, and private partners in the labour market to ensure that its TVET graduates have the right skills needed to succeed in the workforce of the future”.

The learnings from the workshop will guide UNRWA TVET staff to provide more employment-oriented training and services to Palestine refugee youth.



  • UNRWA operates some eight technical and vocational training centres across the region for almost 8,000 Palestine refugee youth.
  • Through its eight VTCs, UNRWA continues to provide quality and relevant TVET, in

support of SDG 4 (Quality Education), with a focus on improving access to higher education for the most vulnerable refugees and enhancing the relevance of courses to labour market needs.

  • Despite high unemployment rates in all fields of Agency operation, TVET graduate employment rates remain strong.
Background Information: 

UNRWA is the United Nations Relief and Works Agency for Palestine Refugees in the Near East.

The United Nations General Assembly established UNRWA in 1949 with a mandate to provide humanitarian assistance and protection to registered Palestine refugees in the Agency’s area of operations pending a just and lasting solution to their plight.

UNRWA operates in the West Bank, including East Jerusalem, The Gaza Strip, Jordan, Lebanon and Syria. 

Tens of thousands of Palestine refugees who lost their homes and livelihoods due to  the 1948 conflict continue to be displaced and in need of support, nearly 75 years on.

UNRWA helps Palestine Refugees achieve their full potential in human development through quality services it provides in education, health care, relief and social services, protection, camp infrastructure and improvement, microfinance, and emergency assistance. UNRWA is funded almost entirely by voluntary contributions.


For more information, please contact:

Tamara Alrifai
UNRWA Spokesperson
+962 (0)79 090 0140
Juliette Touma
UNRWA Director of Communications
+972 54240 2753