Syria: 10 years of multiple hardships for Palestine refugees

15 March 2021
Thousands of residents of Yarmouk Palestine refugee camp in Syria line up to receive humanitarian aid after UNRWA regains access to the camp in January 2014, providing a limited quantity of food and hygiene items at a distribution area inside the camp. © 2014 UNRWA Photo

Ten years after demonstrations started in Syria, over half of the Palestine refugees in the country have been displaced at least once because of the brutal conflict that ensued, including 120,000 who have sought safety in neighbouring countries, mainly Lebanon and Jordan, and beyond. Once a vibrant community of over 550,000 people, Palestinians had come to Syria in two main waves in 1948 and 1967 to settle in 12 camps across the country. Yarmouk, the most famous of the Palestine refugee camps, became known as “the capital of Palestine refugees.”

The United Nations Relief and Works Agency for Palestine refugees in the Near East (UNRWA) has operated in Syria since 1950. Since the start of the conflict in 2011, UNRWA has stepped up its operations to ensure the needs of Palestine refugees in the country are met. The Agency is the main provider of humanitarian assistance and basic services to 438,000 Palestine refugees who remain in the country – 91 per cent of whom live in absolute poverty - and who have been among those worst affected by the conflict.

“As a Palestine refugee, you are already born with a tag that says “displaced”, said UNRWA Commissioner-General Philippe Lazzarini. “If you are a Palestine refugee in Syria, then you are at least doubly displaced and most likely living in extreme hardship.”

In response to the Syria regional crisis, with its multiple layers of conflict, displacement, hardship and most recently, the COVID-19 pandemic, UNRWA is a lifeline to nearly 420,000 of the most vulnerable Palestine refugees in Syria. Cash assistance and food aid by the Agency are often the only fixed support they get.

In neighboring Jordan and Lebanon, a total of 45,500 Palestinian refugees from Syria receive health, education, social services and cash assistance from UNRWA to help cover their basic needs. But the funding crisis that has hit UNRWA in the last few years has also heavily impacted the Agency’s ability to adequately respond to the immense needs of Palestine refugees from Syria.

Since the start of the conflict, many UNRWA installations inside Syria, such as schools and health centers, have become inaccessible or sustained severe damage. Forty per cent of UNRWA classrooms have been lost and almost 25 per cent of the Agency’s health centres are currently unusable due to the conflict. UNRWA in Syria has also lost 19 staff members during the 10-year conflict.

“The daunting images of destruction in Yarmouk camp remain with me, even a few months after I visited Syria,” said Mr. Lazzarini. “Children in pink and blue school uniforms stepping out of the rubble to get on a school bus was a surreal sight.”

UNRWA is seeking to rehabilitate some of its installations in Syria to be able to provide services in the areas where Palestine refugees are returning. It is primarily seeking to rehabilitate a building in Yarmouk camp to use it as a multipurpose center after some 500 Palestine refugee families have returned to the camp.

“Where Palestine refugees are able to safely return, UNRWA will do everything it can to give them access to basic services,” added the UNRWA Commissioner-General.

Read more about the individual plight of Palestine refugees in Syria, as well as those who have fled to neighbouring Lebanon and Jordan, on the UNRWA website ( and on Facebook (, Twitter ( and Instagram (

Background Information: 

UNRWA is confronted with an increased demand for services resulting from a growth in the number of registered Palestine refugees, the extent of their vulnerability and their deepening poverty. UNRWA is funded almost entirely by voluntary contributions and financial support has been outpaced by the growth in needs. As a result, the UNRWA programme budget, which supports the delivery of core essential services, operates with a large shortfall. UNRWA encourages all Member States to work collectively to exert all possible efforts to fully fund the Agency’s programme budget. UNRWA emergency programmes and key projects, also operating with large shortfalls, are funded through separate funding portals.

UNRWA is a United Nations agency established by the General Assembly in 1949 and mandated to provide assistance and protection to some 5.7 million Palestine refugees registered with UNRWA across its five fields of operation. Its mission is to help Palestine refugees in Jordan, Lebanon, Syria, West Bank, including East Jerusalem and the Gaza Strip achieve their full human development potential, pending a just and lasting solution to their plight. UNRWA services encompass education, health care, relief and social services, camp infrastructure and improvement, protection and microfinance.

For more information, please contact:

Tamara Alrifai
UNRWA Spokesperson
+962 (0)79 090 0140