The UNRWA Central Support Services Division (CSSD) is responsible for the procurement, distribution and provision of all food, goods and services required to support over four million Palestine refugees in all of our areas of operation.

UNRWA CSSD is based at the Agency's headquarters in Amman and in each UNRWA field office in Gaza, West Bank, Jordan, Syria and Lebanon.

CSSD provides Palestine refugees with high-standard goods and services, while striving to achieve the best value for the money UNRWA receives from its donors. In support of this aim, the UNRWA procurement process is transparent, fair and in line with general UN procurement practices.

Frequently procured goods and services

UNRWA regularly procures:

  • school textbooks
  • maintenance services
  • pharmaceuticals and drugs
  • consultancies and professional services
  • equipment (such as medical and lab, ICT, transport etc)
  • basic commodities including flour, rice, sugar, powdered milk and canned meat

UN Global Marketplace

UN General Business Guide

UN Procurement Division

Procurement Policy
UNRWA uses competitive bidding to meet its procurement requirements,...
How we Operate
Process Identify needs Write specifications, terms of reference or...
UNRWA maintains a register of approved suppliers for the items...
Procurement notices
The Central Support Services Division's annual purchases are in...
Procurement statistics
UNRWA contracts exceeding $100,000 by year: 1st quarter 2nd quarter...
Procurement FAQs
You are encouraged to contact the Procurement and Logistics Division...
Procurement contacts
For general enquiries about UNRWA procurement, please contact:...
UNRWA launched the #DignityIsPriceless campaign in Gaza on 22 January 2018. © 2018 UNRWA Photo Rushdi Al Saraj
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