The 2019 Annual Operational Report (AOR) describes progress made by UNRWA during the period, 01 January – 31 December 2019, towards the attainment of the strategic outcomes set out in the Agency’s Medium Term Strategy 2016-21 (MTS). The AOR provides a holistic view of UNRWA operations by consolidating the 2019 Commissioner General’s Report to the General Assembly and the Agency’s annual reports with regard to the 2019 oPt Emergency Appeal and the 2019 Syria Regional Crisis Emergency Appeal. It also contains an analysis of progress achieved against programmatic and resource mobilization targets set out in the MTS common monitoring matrix and the UNRWA Resource Mobilization Strategy.
