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DIOS and Evaluation

© 2021 UNRWA Photo by Mohamed Hinnawi

DIOS ANNUAL REPORT - 2021

In accordance with Organization Directive (OD) 14, the internal oversight charter, this report provides an account of the works of the Department of Internal Oversight Services (DIOS) in 2021. The mission of DIOS is to provide internal oversight services that add value to...
A nurse at the UNRWA Al-Nuzha Health Centre in Amman, Jordan explaining to a patient with a non-communicable disease (NCD) about how to use the newly released NCD smart phone application “Your health with UNRWA” and how it connects to her electronic health record in UNRWA e-Health system. © 2020 UNRWA Photo by George Awwad

Evaluation of the UNRWA Family Health Team Reform

Managed by the Department of Internal Oversight Services, the evaluation was conducted by IOD PARC. Guided by standard evaluation criteria, the evaluation assessed the UNRWA Family Health Team Approach, a central pillar of a reform agenda of the health programme initiated...
A student in class at the UNRWA Shu’fat Girls’ School, East Jerusalem. © 2020 UNRWA Photo by Kazem Abu-Khalaf

Annual report 2019

In accordance with Organization Directive (OD) 14, the internal oversight charter, this report provides an account of the works of the Department of Internal Oversight Services (DIOS) in 2019. The mission of DIOS is to provide internal oversight services that add value to...
Evaluation of the Agency’s Monitoring and Reporting Activities on the Medium Term Strategy 2016–2021

Evaluation of the Agency’s Monitoring and Reporting Activities on the Medium Term Strategy 2016–2021

The evaluation was conducted by the Department of Internal Oversight Services Evaluation Division. The evaluation was guided by the standard and internationally recognized criteria of relevance, efficiency and effectiveness to assess the UNRWA Medium Term Strategy...
Social Safety Net in Baqa’a Camp, Jordan. © 2017 UNRWA photo by Hisham Shahroury.

Decentralized evaluation of UNRWA Child and Family Protection Services in Jordan

Based on positive results of the pilot project ‘Child and Family Protection through Case Management’ at Marka Camp (2012-2014), United Nations Relief and Works Agency for Palestine Refugees in the Near East (UNRWA) and United Nations Fund for Children (UNICEF) implemented a...

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