In accordance with Organization Directive (OD) 14, the internal oversight charter, this report provides an account of the works of the Department of Internal Oversight Services (DIOS) in 2019.
The mission of DIOS is to provide internal oversight services that add value to and support UNRWA in achieving its mission by strengthening accountability, transparency, integrity and learning within the Agency. DIOS fulfils its mandate through independent and objective assurance (internal audit and inspection) and advisory services, evaluation and investigation.
