UNRWA marked an important milestone in one of its health reform strategies, the Family Health Team (FHT) approach. In 2016, the FHT approach has now become operational in all health centres in four fields, with on-going efforts to roll it out in Syria. The approach also included the introduction of e-Health, and together with FHT, this resulted in more efficient services, shorter waiting time, increased patient consultation times, improved health care facilities, and satisfaction from both staffs and patients.
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Health Department Annual Report 2016
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