The conflict in Syria has continued to become ever more complex and deadly. UNRWA has been able to continue to fulfil its mandate to assist Palestine refugees, by adapting, moving with refugees, and innovating. This annual report covers the UNRWA Syria regional crisis response from January to December 2014 and provides a detailed description of UNRWA efforts, successes, challenges and lessons learned, covering each of its three strategic priorities and each affected field of operation. The Agency's response has two main pillars: emergency humanitarian aid, mainly through cash assistance, and continued provision of UNRWA services, mainly healthcare, education and technical-vocational training and micro-finance.