Strategy & Policy

Palestine refugee students are receiving school bags on their first day back to school from a generous support from the EU. © 2019 UNRWA Photo by Khalil Adwan
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08 May 2024
gender strategy 2023-2028
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08 May 2024
code of ethicscode ethics
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25 February 2024
unrwa evaluation policy 2022
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26 October 2022
UNRWA Resource Mobilization and Outreach Strategy 2023-2025
The ReMOS will be implemented through internal annual Action Plans, which will be overseen by the External Relations and Communications Department (ERCD) in close consultation with the Executive Office, Field Offices, HQ Departments, and Representative Offices to ensure the...
UNRWA Digital Transformation Strategy (2022 – 2026)
Executive Summary UNRWA is embarking on its next big chapter: the modernisation of UNRWA as explained in the UNRWA Strategic Blueprint. Improving the Palestine Refugees’ journeys using digitalization is one of the key strategies for UNRWA’s modernization and lies at the...
Sustainable development is inextricably linked to the right to a healthy environment, which means that greater environmental sustainability is critical to UNRWA’s mission. The UNRWA Environmental Sustainability Policy articulates the Agency’s commitment to environmental...
2020 UNRWA Photo
The Capital Investment Plan highlights UNRWA’s most pressing investment and maintenance needs. It is designed to accompany the Agency’s new Strategic Plan 2023 – 2028 and deliver on the modernization ambitions reflected in that plan.