Food distribution at the Sahnaya Distribution Centre, Damascus, Syria. © 2016 UNRWA Photo by Taghrid Mohammad

The 2016 Annual Operational Report (AOR) describes progress made by UNRWA towards the attainment of the strategic outcomes set out in the Agency’s MTS. Building on efforts to harmonize results reporting and consistent with principles enshrined within the 2005 Paris Declaration on Aid...

© 2016 UNRWA Photo

In response to the ongoing Syria crisis, UNRWA has played a crucial role in ensuring that Palestine refugee children from Syria, including those who have been displaced to Jordan and Lebanon, are able to access quality education, even within the context of protracted conflict and repeated...

© 2013 UNRWA Photo by Alaa Ghosheh

The UNRWA Gender Equality Strategy (GES) 2016-2021 aims to make organizational culture, practices and programme implementation more gender sensitive in UNRWA, so that the services provided are more equitable and Palestine refugees – whether women, men, boys or girls – can increasingly fulfil...

Students from Al-Amal Preparatory School for Girls in Khan Younis, southern Gaza, participate in psychosocial support activities. © 2016 UNRWA Photo by Rushdi Al-Sarraj

In 2016, UNRWA completed the construction of 24 new school buildings, addressing the current and future needs of UNRWA students. In addition, over the past year the infrastructure and camp improvement programme completed the construction of two health centres, four...

Operations and Achievements in Syria 2016

2016 was be marked by escalating violence across Syria, impacting Palestine refugees, especially in Aleppo and Rif Damascus. Since 2012, 17 UNRWA staff members have lost their lives as a result of the conflict, including four in 2016 alone, in Khan Eshieh, Qabr Essit and Aleppo. Many more have...

A schoolgirl in Am’ari Elementary Girls’ School in the West Bank. © 2013 UNRWA Photo by Alaa Ghosheh

The Medium Term Strategy (MTS) presents the Agency’s strategic vision and objectives for its programmes and operations for the period 2016-2021, with the aim of maximizing its use of resources and the impact of UNRWA operations in serving refugees. It reaffirms the Agency’s commitment to...

A widow with two of her eight children in Jaramana camp, located near Damascus, Syria. © 2013 UNRWA Photo by Carole Alfarah

The aim of the Child Protection Framework is to outline the Agency’s intent and commitment to protect Palestine refugee children, as well as to provide a coherent approach to the diverse child protection activities being undertaken by programme departments and field offices.