What We Do

Our students are among the most highly educated in the region. Since the 1960s, girls have made up around half of UNRWA students.


The Teacher Policy, as a key strand of the UNRWA Education Reform Strategy (2010-2015), seeks to improve the quality of teaching and learning in schools. A new layer of the field-based teacher professional support structure was added through the Strategic Support Units (SSU) whose work helps ensure that policies and strategic decisions affecting the Field Education Programmes are evidence-based and effectively operationalized.

The Strategic Support Units programme (SSU) are for developing and enhancing strategic leadership skills and competencies, strengthening the supportive roles, and motivating and inspiring the work of the Heads of strategic Support Units and Coordinators. The Strategic Support Units will play key role in leading and supporting the needed change to successfully implement, support, and sustain the principles, practices, and programmes of the Education Reform in the Fields. 

The three new Strategic Support Units are:

  • the School Quality Assurance Unit (SQAU).
  • the Assessment Unit (AU).
  • the Professional Development and Curriculum Unit (PDCU) .

These Units support the schools in creating a strategic vision that is underpinned by shared values in order to create a culture of improvement that ensures the delivery of quality, equitable and inclusive education to all Palestine refugees.

The SSU programme is built around the concepts of leading and managing change, elevating the level of thought and practice, and developing practical leadership skills and professional competencies. The components of the programme are delivered through self-learning materials, the Competency Framework, the Core Module, and various online resources. The programme draws on international evidence and is designed around five leadership domains:

  1. Strategic leadership.
  2. Personal leadership qualities.
  3. Organisational leadership.
  4. People and resources leadership.
  5. Leadership for school improvement.

For more information, please click here.